PLEASE READ THESE CUSTOMER TERMS AND CONDITIONS CAREFULLY BEFORE USINGTHE WEBSITE AND SERVICES.
1.1 These Terms govern your use of our website located at www.igniteresults.com.au and the use of our Services and form a binding contractual agreement between you, the Customer of the Site and us, Ignite Results Pty Ltd as trustee for the Mariole Family Trust (Ignite Results, Us, We, or Our). For that reason, these Terms are important and you should read them carefully and contact us with any questions before you use the Site.
1.2 By using the Services, or by viewing or browsing the Site, you acknowledge that you have had sufficient chance to read and understand these Terms, and that you agree to be bound by them.
1.3 You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf.
1.4 If you do not agree to these Terms, you may not access or otherwise use the Site and the Services offered on the Site.
In these Terms:
Services mean the hypnotherapy services provided by independent contractors to You on behalf of Ignite Results.
Terms means these Customer Terms and Conditions and the documents referred to in it.
You means you, the person using the site in your capacity as a Customer.
3. ACCESSING THE SITE AND USING OUR SERVICES
3.1 All content and services provided on or through this Site are provided "AS IS" and "ASAVAILABLE" for your use. The content is provided without warranties or conditions of any kind either express or implied, including but not limited to implied warranties and conditions of merchant ability, fitness for a particular purpose or non-infringement. Your use of this Site is solely at your risk.
3.2 We reserve the right to withdraw or amend the Services we provide on the Site without notice. We may restrict access to some parts of or the entire Site, from time to time.
4.1 Enlist the Unconscious Mind’s assistance in healing the body or eliminating the problem. Hypnosis is the use of trance to make changes at the unconscious level. Hypnosis has been used to produce unconscious change with clients since 1843. All of our practitioners are trained and certified as Hypnotherapists. Since Hypnosis may be used during your session, for your safety, you should make sure that you are totally wide awake before driving or doing any other activity that may require concentration.
5. WHAT ARE THE SERVICES
5.1 We refer You to one of our hypnotherapists to provide the Services. We do not provide hypnotherapy. We are a referral service.
5.2 Hypnotherapy is a complimentary health service. Our independent contractors are not registered with AHPRA or any statutory board in Australia.
5.3 The Services are provided by qualified hypnotherapists but ultimately we have no control over the manner in which the Services are provided. We make no representations or guarantees or warranties that any Service will provide you with your stated or expected outcome.
6. FORMAT OF YOUR SERVICES
6.1 The provision of the Services may take place in any mutually agreed format with you and your therapist. This may be face-to-face or by video conferencing. How and when You will receive the Services will be mutually agreed between You and Your therapist.
6.2 We offer You one further complementary Service to be taken within 4 weeks of your first appointment.
7. FEES and PAYMENT METHODS
7.1 Our fees are quoted to you at the time when you book with us. You must pay the deposit at the time you book the Services with Us. Deposits are non-refundable but may, if a future session is booked within 4 weeks, be used as a credit for that future Service.
7.2 The balance of fee for each Service is payable on the date of the Service.
7.3 Any purchases may be paid for using a bank account transfer or debit/credit card through third party merchant facilities. Ignite Results is not responsible or has any control over any third party merchant facilities. Customers acknowledge and agree that Ignite Results will not be liable for any loss or damage arising out of their use of a third party payment gateway. Ignite Results advises that Customers should read and understand the terms and conditions of the third party merchant facilities before using them.
7.4 From time to time we understand that situations may arise outside Your control. If You are give Us at least 44 hours notice in advance of your booking We will reschedule your appointment with no further charge to You causing changes to agreed session times, we are happy to reschedule at no charge given notice outside 48 hours’ notice. If you request a change to your appointment time any time within 48 hours of your appointment date and time, You will need to pay the balance of the fees and We will then reschedule Your appointment.
8.1 This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tortious behaviour, negligence or any other cause of action.
8.2 We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Services for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Services. We are not liable for the consequences of any interruptions or error in the Services.
8.3 Our service is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual. Our service is not a substitute for medical or professional care, and our service should not be used in place of a visit, call consultation or the advice of your physician or healthcare provider.
9. THIRD PARTY WEBSITES
9.1 Our Site may link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. These websites are not under our control and are not maintained by Ignite Results. We are not responsible for the content of those sites. We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.
9.2 We make no representation about any other website you access through this one. Please understand other websites are independent from our sites so we do not accept responsibility for such websites.
10. LIMITATION OF LIABILITY AND INDEMNITY
10.1 You agree that we shall not be liable for any damages suffered as a result of using the Services.
10.2 In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.
10.3 We do not endorse the independent contractors who provide the Services on our behalf, and expressly disclaim any and all liability in connection with them. In no event shall we be liable for any claims by a third party in tort or contract, or pursuant to the Competition and Consumer Act 2010 (Cth) including, but not limited, to any misleading statements made and/or incorporated into the Services.
10.4 Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.
10.5 As a condition of your use of the Services, you agree to indemnify Ignite Results and its successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your breach of these Terms and any applicable law or the rights of another person or party.
10.6 This indemnification section survives the expiration of your use of the Services.
11.1 You agree that we may, at any time and at our sole discretion, with or without cause or any notice to you, terminate your access to the Services.
11.2 We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection in relation to the Services.
12.1 By using the Site and/or Services, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Site.
12.2 You acknowledge that all contracts, notices, information and other communication we may provide electronically comply with any legal requirements that such documents are in writing.
13. NO WAIVER
13.1 If we fail, at any time, to insist upon strict performance of your obligations under these Terms, or if we fail to exercise any of the rights and remedies we are entitled to under these Terms, this will not constitute a waiver of such rights or remedies and it will not relieve you from compliance with your obligations.
13.2 If we waive a default, it does not constitute a waiver of any subsequent defaults.
13.3 No waiver is effective unless it is expressly stated by us to be a waiver and is communicated to you in writing.
If any court decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms. The rest of these Terms will continue to be valid.
15. ENTIRE AGREEMENT
15.1 These Terms, and the documents expressly referred to in them, constitute the entire agreement between you and Ignite Results, and supersede all previous discussions, correspondence, negotiations, previous arrangements, understanding or agreement between us relating to the Services.
15.2 We each acknowledge that, in entering into these Terms, neither of us relies on, and subsequently will have any remedies for, any representation or warranty that is not set out in these Terms.
16. GOVERNING LAW
These Terms is governed by the laws of the State of Victoria, Australia and each party submits to the jurisdiction of the courts of the State of Victoria, Australia.
17. ENTIRE AGREEMENT
17.1 We reserve the right, in our discretion, to correct any errors or omissions in any part of the Site and Services.
17.2 Any material on the Site and Services may be out of date at any given time and we are under no obligation to update such material.
17.3 We reserve the right, in our sole discretion, to change, modify, add or remove any part of these Terms, in whole or in part, at any time. Notification of the changes to these Terms will be posted on the Site and will be effective immediately, unless expressed otherwise.
17.4 It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to unsubscribe from the Site and Services. Your continued use of the Site and Services will be deemed as your acceptance thereof.
17.5 We may assign or sublicense any of our rights or obligations under these Terms at any time, without obtaining your consent.
1300 192 991
40 Green, street
Windsor Vic 3181